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Share some Microsoft Dynamics 365 Certification MB-900 exam questions and answers below.
You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365.
Which three types of triggers can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. on demand
B. when a record is created
C. on request
D. when a record is updated
E. when a record is deleted
Answer: A,B,D
A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses.
You need to configure the Microsoft Flow type that requires the least amount of user interaction and the highest level of consistency.
Which Flow type should you configure?
A. solution-aware
B. automated
C. scheduled
D. business process
E. button
Answer: D
You are an administrator in Dynamics 365 for Customer Engagement apps.
You need to create solution components using customization tools.
Which two components can be included in a solution? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. audit logs
B. sitemap
C. team
D. business unit
E. global option sets
Answer: A,E
You need to select a Dynamics 365 for Customer Engagement application to help your organization efficiently track, manage, and deliver project-based services.
Which application should you select?
A. Customer Service
B. Field Service
C. Project Service automation
D. Sales
Answer: B
This question requires that you evaluate the underlined text to determine if it is correct.
The Customer Service Hub app is available on a desktop browser and on a mobile device. It can be used for managing cases and Knowledge articles.
Review the bold text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change needed.
B. optimizes viewing for desktop browsers only.
C. is available on a desktop browser for case management, but not for managing knowledge articles.
D. does not provide the ability to add an activity to a case on a mobile device.
Answer: A
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